Shipping policy

As of 2026, no physical tickets, passes, or purchased items will be mailed.

Please bring your receipt (QR code and order number) along with an ID to the Zolocon registration desk upon arrival. Attendees will receive a wristband and any pre-purchased items at check-in.

Ultimate VIP Pass holders may check in early during the Zolocon pre-show event, as detailed in your purchase description. This allows you to skip the registration line for the remainder of the event once you’ve checked in.